Consumer-Driven Accounts 
& Compliance Services

Flexible Benefit Service LLC (Flex) helps human resource and business professionals save and spend healthy with our Consumer-Driven Accounts and Compliance Services. Our goal is to aid health care savings, while simplifying the user experience to access and utilize these cost-effective plans for businesses and plan participants.

Flex is headquartered in Chicago, IL, with service capabilities throughout the U.S.

Who We Are

Motivated Innovators

Since 1988, Flex has continually worked to provide cost-effective health care solutions at the workplace. An early company understanding that a consumer health care shift was beginning, ignited a pathway to our scalable benefits solutions – such as Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

Today, Flex continues to combine this forward-thinking with solid expertise from the health insurance industry. We’re incredibly proud of our past and are motivated to keep advocating for cost-effective, consumer-driven programs.

We provide free credits!

Industry Educators

With Flex, our clients can be assured that our health care expertise is passed on, so they can focus on their business. We do this through our FlexUNIVERSITY® educational platform, which provides guidance and direction on changing regulations, product strategies, marketplace conditions, industry trends and more.

Service Experts

Through the hard work of our dedicated staff, we are committed to helping clients achieve their employee benefits’ goals. Our emphasis on service is part of our identity and is even in our company name. 

We take personal responsibility for making sure clients receive a superior service experience. Here are the results of a recent Satisfaction Survey.





Overall Quality

Usage Experience

Service Experience

Renewal Experience

of respondents felt that our products performed at a great or satisfactory level.

We make sure you have the products and services you need to save and spend healthy. No matter the size of the business, we deliver solutions that exceed goals and overcome challenges.

Products + Services

Consumer Driven Accounts

Compliance Services

ERISA Wrap Document Services

These products are supported by our leading benefits platform, which offers integrated claims technology, online resources, reimbursement tools and a new mobile app. Clients get more than just a spending or savings account with Flex, they receive a personalized experience that fits any business or personal lifestyle.

Government regulations and changing employee benefits’ requirements are making human resource and business professionals restless. With our Compliance Services, we provide solutions that offer peace of mind and confidence that your benefits are compliant.



Federal COBRA

Premium Only Plans

Non-Discrimination Testing



Commuter Plans

Company History

Flexible Benefit Service LLC

8700 W. Bryn Mawr Avenue, Suite 1010S

Chicago, IL 60631


Contact Us

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